Frequently Asked Questions

• Will this work with the battery I already have?
• Will I use up my battery if I run it all night?
• Do I need to buy a battery?
• What is a Heated Sleep System?
• How hot do these get?
• Can I wash my heated sleep system?
• What is Ignik's Patent?
• What makes this product environmentally friendly?

• How are Ignik Warmers Recyclable?
• How hot do the warmers get?
• What makes Ignik Warmers Better?
• What is the shelf life of the Warmers?
• How do Ignik Warmers work for my phone, tablet, or device?
• How do I re-use my air-activated warmers?
• What is Ignik's Patent?
• Will Air-Activated Warmers still work if they get wet?
• Can I bring air activated warmers on an airplane?

• My FireCan Shows a Heat Diffuser in the Manual, Why Don't I Have One?
• Can I store my Gas Growler inside or in my car?
• Some businesses will not fill my tank. What should I do?
• Can I put rocks or glass in the FireCan?
• Can I buy just a case?
• Can I refill my Gas Growler myself?
• Can I transport my Gas Growler in my car?
• How much fuel does the growler hold?
• Do I need a special adapter or regulator?
• What is the heat output and propane consumption of the FireCan?

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• Where is Ignik based?
• What is the Ignik Performance Promise?
• What is Ignik?
• What is 1% for the planet?

• What is Ignik's return policy?
• Does Ignik ship internationally?
• How do I know when my order will ship?